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just receive my fill up. Scott the driver was very courteous & gave us great service. Thanks to all for keeping us warm in the wake of a cold snap. Neil Fritz
Went to thrifty last year and bought my own tank. What a great company compared to the thieves i had before (guess who?). If your not with thrifty i feel bad for you make the change asap.
I had some call back and customer service concerns when I decided to go with Thrifty. From the time Jamie called and set up appointments, everything when very smooth and timely. Mike did a superb job at setting the tank and Chris as well on fill up. Both were "very" informative and customer oriented . Please pass this on the your management as these people should be recognized for a great job. Jerry Savaloja Walton KY
We used another supplier for years and this is the second year of using Thrifty. We use to fill our tank 5-6 times a year, using Thrifty we only fill 3-4 times depending on the winter. We always had a horrible film on our window and when I washed them it was black, not now. Our home use to be cold when heating, using Thrifty our home is toasty warm. Clothes dry in half the time in the dryer. We are amazed by the difference in the quality of propane. We love everyone at Thrifty Propane and we can't say enough good about them The pre buy is great and what we have saved is amazing. We tell everyone to switch to Thrifty. Thank you Thrifty Propane
Wanted to let everyone out there know that this company is the real deal! I was a bit skeptical because I never heard of them before. Their prices were almost HALF of what everyone else was charging. That's right I said HALF! Delivery was only 3 business days after payment. I have a 1000 gallon tank and do some very serious shopping around when I need fuel. They beat all the local competition hands down. While everyone else in my area was charging $3.00 or more/gal, Thrifty was only $1.89. Only downside was that I was limited to getting only 400 gallons which is ok because I know where I will be shopping when I need a fill this fall!
I just wanted to say a very warm "Thank you" to the delivery supervisor, Mark Hamrick. He definitely went above and beyond when my tank was empty. He even called me from his home after hours to made sure that my tank got filled as quickly as possible. He also called back to confirm that the delivery was made and kept in contact me to update me on the progress. He also personally fixed a delivery mistake where the wrong location information had been given to a driver. He should be commended on his great customer service and for really going above and beyond to help his customers. He is definitely an asset to your company and should be commended for his hard work. Thanks. Linda
I SENT AN EMAIL TO MY FRIENDS TO LET THEM KNOW I JUST PAID $1.79 PER GALLON.
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We just wanted to say what a help Brad x732 was this evening in explaining our options and helping us with the pre-buy. Your company time and time again has shown excellent customer service and quality product and people. We tell everyone about you! Please expand to VA for when we retire! Thanks again!
David & Jennifer Tingley
Well, I just made a prebuy for my 500 gal tank for the first time with Thrifty. Even with the fee's and tax, the cost per gal with Thrifty was $2.00 per gal BELOW the company I had been told to use before this winter hit (we bought the house in Nov 2013). I did call around to shop prices this time and Thrifty was still $1.00 cheeper than the lowest I could find. I see in the other comment that Thrifty has better quality of gas as well....That remains to be proven to me but I will repost next year with my findings. Customer service with "Reno" was also fantastic!!
We were having the coldest few weeks of the winter, when our propane tank ran empty. I called for a delivery, but they told me it would be a few days because they were extremely busy. I told them that my tank ran empty and that we had no heat. The very next day, Thrifty delivered propane and warmed or house back up! We can't thank Thrifty enough! Thank You......
Six months ago I was referred to Thrifty for their price by my brother in law. I kept putting off calling them, I never want to change things, and thinking that because my current supplier is the largest in the nation, and out of Valley Forge, PA., that with supplies short they would be much more able to supply me. Since I was on automatic delivery by my former company, I did not check my tank until it was down to 10% I called them and they kept stalling and stalling. Yesterday I called Thrifty. Although they promised delivery by 5 working days, the propane was delivered the next morning, less than 24 hours after I called. Plus they were cheaper. Plus it was easy to get through to them. Whatever reason you have for not calling Thrifty you are wrong.
Dave in Baltimore
What an awesome company.... delivered propane on a Sunday to keep us from running out while trying to keep up with the demand during the shortage. This is very impressive and another reason why this company is impressive. I recommend them to everyone.
Don and Staci ketchum
Hi: We just signed up with you guys Tuesday morning because we had problems with our previous supplier, who had bought out another company we were with. They were totally unwilling to bend their new policies. You guys worked with us despite our limited resources. We were out of propane and even though you only promised that you could get us a delivery by Thursday afternoon and that's all we paid for in terms of an additional fee, you actually delivered it on the same day we placed the order! WOW! We were floored! If only half of what I read on your website about the quality of your product and how much hotter and longer it burns turns out to be true, because of the customer service, we should be with Thrifty for quite awhile. M Dion
My 500 gallon tank was delivered today. It was a nice experience. The gentleman that set and connected my tank was Tim Shearer. He did a great job. Tim was more concerned about my yard than I was. He was afraid to leave ruts with his truck. When I inquired as to his background, I discovered he had landscape experience. He offered some great pointers regarding the beds around my home. Thanks Tim! Regards, Morgan
In past years when ordering propane from other companies I would always get sick with a respitory problem. I did not realize that it was the propane. Every since we have ordered our propane from Thrifty I have not had the problem. I used to get black stuff on the bottom of my pots and pans too and that is not happening anymore either. We have told our neighbors and friends to call Thrifty for there next fill up ! Great Service also ..... thank you
Second year with Thrifty. Great price and product. Wanted to make sure management acknowledges Kelly at ext: 714 for "customer service" above and beyond. I placed an order 2 business days before circumstances dictated a change to that order. Kelly worked for 30 minutes to accommodate me "the customer" and cancel the first order and create a second. The delivery time delay was not an issue for me. I could tell Kelly was doing something that went against normal policy and probably caught some flak for doing it. She should not. This type of dedication to "the customer" is what will eliminate "churn". Management knows what I mean. Because of this dedication even if more local providers could beat the Thrifty price by a slim margin I will stick with Thrifty. I know they can't beat the "customer service". Thank you again Kelly. Hope I didn't get you into trouble and hope to talk with you next year for my annual fill up.
Filled our tank, for second year in row from Thrifty. The driver, was the same as the first time... Very very nice man. They came to fill us, very quickly once ordered. We had been with another company for years, but not any more. You need to try Thrifty. It is as they say it is. This propane is better fuel,no doubt about it. Lasts longer, burns cleaner. Thanks again. We appreciate you very much.
Debra in Ohio
1st let me say---thanks thrifty. I was in the heating business for 40 years and very thankful we found thrifty. I have converted many of my family members to thrifty. Yes it's true-it does burn longer and the price is always great. Did away with Amer-Gas prices of $3 or more. It's a no brainer---GO WITH THRIFTY
If you live in Westmoreland county and are unsure of Thrifty, ask to have anything done by Driver/Installer, George Casoni. He installed a 1000 gallon tank for us and I couldn't thank him enough. It was a pleasure working with him representing this company. Scott and Dee (customer service reps) also helped very much in this transaction. I waited 12 years to switch and so glad George came that day! Great employee's make great company's! Buy Thrifty
Haven't even had my tank or propane delivered yet and Scott has already provided the best customer service I've ever received over the phone! He even called me back after my initial order to add an available discount. I'm already recommending Thrifty to my family and friends. Thank you!
Dave in Ohio
I have a large house and always used 2 fills in the winter which is about 1,500 gallons. The major supplier I used was 2x the price of Thrifty (literally). I was sekptical of a lower price better quality propane but here it is at the end of winter and I only used 1 tank. Between the price difference and 1 less fill my savings are in the thouands $$. Thrifty delervered quickly with no hassles. I'm telling everyone about you!!
Cheapest price around. Delivered in 5 days. I had no issues.
well I used only thrifty propane this entire winter and have a big old house that is well insulated,previous years required at least 2 tanks of propane,this has been a really long winter its almost over and my original fill from last june is at 20% this proves how much longer lasting thrifty is its truly a better fuel and I got it for.99 a gallon..wow
george in frankfort
We just want to say Thank you for the Great Service and promptness!! You guy's are Wonderful and really saved us a bunch of worries when our tank was down below 10%. Not to Mention the Best Quality Propane at the least cost as well as your customer service and promptness. We look forward to doing buisness with you for many years to come...
Bert & Cheryl Thompson