Pre-buy price established day of purchase. Gallons are address specific.
Please go to our website for free if you need to check your Pre buy balance or when can I expect my delivery. Please don’t Call for prebuy balance
pre buy customers can be up to 15 business days for delivery.
Due to severe weather conditions, temporarily you may receive a partial fill. You will not be charged any fees whatsoever when you order your next load of propane.
When you pre-buy propane from Thrifty Propane, there are occasions when your last delivery will be less than the amount required to fill your tank. When this occurs, you may purchase additional propane at either the current rate or the rate of the prepaid propane, whichever is lowest, to make up a full fill for delivery, purchase a new pre-buy, or accept the remaining fuel in your current pre-buy with the payment of a Short-Fill fee. If you have purchased a pre-buy that includes a free tank, any refunds are subject to the cost of the tank deducted from any reimbursement, as well as administrative costs and a cancellation fee. All fees are posted on our “Truth in Pricing” page at www.thriftypropane.com. Refunds for propane will be set at the Mt. Belvieu, TX rate from the Wall Street Journal as of the date of purchase or the cancellation date, whichever rate is lowest.
In the event of certain circumstances or occurrences, including but without limitation Acts of God, force majeure, fire, explosion, flood, earthquake, hurricane, tornado, strike, war, act of war,riot, insurrection, terrorism, sabotage, unplanned outage, impassable roads,state emergencies imposed, D.O.T road closures, breakdown of production or transportation facilities, allocation of product at pipeline or other terminal, or other similar circumstances, or necessitate a lesser or full amount as determined by Thrifty due to the delay of getting our product anywhere in the Thrifty Propane service areas. Thrifty Propane may delay, or limit the quantity of, propane delivered to your residence or not delivered at all. In the event of any disruption, it is understood that Thrifty Propane will make reasonable commercial efforts to deliver the agreed upon quantities to the buyer. However, if the Terminal can’t give us the product we are allocated the pre-buy propane may not be delivered and the daily rate propane may be all that you can buy. Using whatever sourcing seems most reasonable at the time. Thrifty Propane will make reasonable business to make delivery, but the time of or days after order of delivery is not guaranteed. An alternate heating source is needed and required. You agree and have it to be eligible to buy pre-buy from Thrifty Propane due to the possibility of these unforeseen issues beyond our control.
By entering into this prebuy agreement, you are giving Thrifty Propane permission to automatically fill your propane tank with your pre-purchased gallons at any point during the fall season (September through December) in order to better prepare you for the impending winter season.
Allow a delivery time frame of approximately 15 weekdays M-F excluding Holidays, weather permitting. Thrifty Propane is a intermediate provider. Rush services (emergency, expedited, and special delivery fills) may be available upon approval in the event you require a fill sooner than this time frame; please contact a customer service at 800-879-3152 to discuss the availability and prices for these services. The right of offset fee/compensation can be accessed if Thrifty goes out to deliver your propane and the driveway is not plowed. Thrifty will not deliver the propane in those conditions. If we have to come back out after the driveway has been cleared there will be a return trip fee of $99.00. If Thrifty gets stuck in your driveway due to snow or ice and we have to call a tow truck, you are responsible to pay for the tow bill. Our only obligation to you is to keep you in gas. The tank percentage reading given to Thrifty by you must be accurate. If Thrifty delivers propane to you and the reading is more than 50% a short fill fee will be accessed equal to $29.00 dollars or $29.00 dollars worth of propane at the ppg charged at date of order. If we have to access the short fill fee an administration fee of $15.00 will be added also. If you call when the tank is at 30% or less you have a chance of running out. When we deliver the propane if the tank is at 5% or less we will do a pressure test at $79.00. This letter supersedes any and all previously-issued prebuy agreements, always check the website for updated agreements www.thriftypropane.com.
THRIFTY PROPANE'S DELIVERY TRUCK METERS ARE STATE INSPECTED AND SEALED. EACH STATE CERTIFIES THAT THEY ARE ACCURATE. CUSTOMER TANK GAUGES PROVIDE ONLY APPROXIMATE INDICATION OF QUANTITY IN THE TANK AND MAY BE OFF SUBSTANTIALLY FROM TIME TO TIME. - RELY ONLY ON THE AMOUNT SHOWN ON THE TRUCK METER DELIVERY TICKET.